Service & support

Our services


Support: support from the Grünberg Support Centre


Störungen und Applikationsfragen (telefonisch oder per Email); Projektierung von Visualisierungs- und Kommunikationslösungen

Commissioning support

  • Support when commissioning your Bender equipment and systems

Order no. BS99102008

[more]

Troubleshooting

  • Support in rectifying faults in your Bender equipment and systems.
  • Support in rectifying faults reported by Bender equipment in your electrical system. 

Order no. BS99103008

[more]

Technical support

  • Support with application queries after purchasing Bender equipment and systems

Order no. BS99101008

[more]

Communication solution

  • Creation of communication solutions for Bender equipment and systems

Order no. BS99105008

[more]

Visualisation

  • Creation of visualisations for Bender equipment and systems

Order no. BS99106008

[more]

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Repair service: services in the Grünberg Repair Centre

 

Wir überprüfen, reparieren, updaten Ihre Geräte und sorgen im Notfall für Ersatzgeräte

 

Repairs

  • Repair of Bender equipment

Order no. BS99201008

[more]

Calibration

  • Calibration of Bender equipment

Order no. BS99202008

[more]

Inspection

  • Inspection of Bender equipment

Order no. BS99203008

[more]

Software update

  • Software update for Bender equipment

Order no. BS99204008

[more]   

Hardware update

  • Hardware update for Bender equipment

Order no. BS99205008

[more]

Assessment

  • Assessment of Bender equipment

Order no. BS99207008

[more]

Supply of replacement equipment

  • Supply of replacements for faulty or incorrectly supplied Bender equipment

Order no. BS99208008

[more]

Extended warranty

  • Extended warranty for Bender equipment with free-of-charge factory repair service or free-of-charge replacement equipment

Order no. BS99209008

[more] 

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Field service: on-site training


Von der technischen Unterstützung über Inbetriebnahme bis hin zu Wartungen stehen Ihnen unsere Service-Techniker in Ihrer Anlage zur Verfügung

Technical support

  • Consultation on application-specific issues, incorporating measurements if necessary.

Order no. BS99301008

[more]

Installation

  • Installation of Bender/esb components

Order no. BS99302008

[more]

Commissioning    

  • Commissioning of Bender/esb components in line with requirements of relevant standards

Order no. BS99303008

[more]

Modification/expansion

  • Customer-specific adaptations. Hardware and software updates for Bender/esb components in response to technical progress or changes in standards

Order no. BS99304008

[more]

Troubleshooting

  • Restoring Bender/esb components to their proper safety status as specified in the relevant standards

Order no. BS99305008

[more]

Insulation fault location    

  • Restoring the electrical system to its proper safety status as specified in the relevant standards by locating and rectifying insulation faults

Order no. BS99306008

[more]

Residual current fault detection    

  • Restoring the electrical system to its proper safety status as specified in the relevant standards by locating and rectifying excessive residual currents

Order no. BS99307008

[more]

Appraisal

  • Surveying and documenting the installation of Bender/esb components on site.

Order no. BS99308008

[more]

Maintenance

  • One-off inspection of Bender/esb components in line with requirements of relevant standards

Order no. BS99309008

[more]

Maintenance contract

  • Regular preventive inspection of Bender/esb components in line with requirements of relevant standards

Order no. BS99310008

[more]

On-site practical training

  • Refresher course/expansion of practical knowledge of the technical department, operating staff and call-out team with regard to Bender/esb components. Dealing with/resolving current questions and problems.

Order no. BS99311008

[more]

Practical training in Grünberg Training Centre

  • Refresher course/expansion of practical knowledge of the technical department, operating staff and call-out team with regard to Bender/esb components. Dealing with/resolving current questions and problems.

Order no. BS99312008

[more]

EMC check

  • Locating electromagnetic interference sources in the electrical system or Bender/esb monitoring system

Order no. BS99313008

[more]

Network quality check

  • Locating interfering consumers in the electrical system  

Order no. BS99314008

[more]

Thermography    

  • Locating thermal interference sources in the electrical system or Bender/esb monitoring system

Order no. BS99315008

[more]

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The Power in Electrical Safety. In modern, highly developed industries, the use of safe and reliable power supplies is indispensable.